Capability · Epcotec

Systems Integration and Modernisation

EDRMS, CRM/ERP, D365 and third-party API integration, with legacy modernisation that avoids risky rewrites. Delivered by named senior engineers, fixed scope, staging from week one.

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What we deliver

Scope, in plain terms.

EDRMS integration and records migration

Integrations with electronic document and records management systems, including bulk migration of records with retention metadata intact, verified by reconciliation before any legacy store is retired.

CRM and ERP overlays

Overlays on top of CRM and ERP platforms, D365 experience included, that put operational screens ahead of the record so staff work without leaving their flow.

Third-party API integrations

Production integrations with external APIs: authentication, retry and rate-limit behaviour, contract versioning and monitoring, so a partner outage degrades gracefully instead of taking your workflow down.

Strangler-pattern legacy modernisation

Legacy platforms retired incrementally behind routing seams, one capability at a time. The old system keeps running until each replacement has proven itself under real traffic.

Exactly-once sync layers

Synchronisation layers with idempotent writes, deduplication and reconciliation that guarantee each record lands exactly once across systems, even when networks fail halfway through a batch.

Characterisation-test safety nets

Before touching legacy code, we pin down current behaviour with characterisation tests, so modernisation can prove the replacement does what the old system actually did.

Rough time estimate

Window: 4-12 weeks

Team: 1-2 integration eng

Complexity: M-L


Indicative only. A fixed price follows a free 30-minute scope review.

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Delivery process

Fixed scope. Weekly demos. Staging from week one.

Characterisation

We capture what the current systems actually do, including undocumented behaviour staff rely on, and encode it as executable tests that survive into the replacement.

Integration architecture

We design contracts, queues, ownership and failure behaviour up front, so every integration has one clear place to reconcile when upstream systems disagree.

Parallel build with reconciliation gates

New capabilities run beside the old ones with automated reconciliation comparing outputs. Nothing is promoted until the gates show both systems agree record for record.

Cutover without freeze windows

Cutovers happen during normal operation behind routing switches, with rollback rehearsed beforehand. Business keeps running; there is no weekend where the system goes dark.

Handover

Documentation, runbooks and reconciliation reports transfer with the system, plus a working session so your team can operate, monitor and extend every integration independently.

Benchmark deliveries

Proven in this discipline.

ERP overlays across a portfolio

Modernisations delivered as overlays across an application portfolio with no business freeze windows. Every cutover ran during normal hours, gated by automated reconciliation and backed by rehearsed rollback.

EDRMS and records integrations

Records migrated into EDRMS platforms with retention and disposition metadata preserved, reconciled record for record before decommissioning, so compliance obligations transferred with the documents rather than being lost.

Drawing registration before defect mapping

Multi-decade engineering drawings registered and linked before defect mapping began on industrial assets, giving inspectors a verifiable lineage from scanned archive to live defect record.

More evidence in the delivery history and the complete 734-engagement register.

FAQ

Asked before signing.

Can you integrate with our legacy system?

Yes. Characterisation tests first, then integrations behind stable contracts, so the legacy system keeps running while each piece of it is safely replaced or wrapped.

Do cutovers require downtime?

No. Cutovers run behind routing switches during normal operation with reconciliation gates and rehearsed rollback, so the business keeps trading while the switch happens.

How do you guarantee data accuracy?

Automated reconciliation compares records across systems continuously, and exactly-once sync layers with idempotent writes prevent duplicates. Discrepancies surface as reportable gate failures, never as silent drift.

What if the integration partner changes their API?

Contracts are versioned and monitored, so breaking changes surface in test environments first. Adapters isolate partner quirks, keeping your internal integration surface stable and testable.

Talk to the engineers.

No account managers. Your message lands with the people who would deliver it, and you get a straight answer within one business day.

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