ERP overlays across a portfolio
Modernisations delivered as overlays across an application portfolio with no business freeze windows. Every cutover ran during normal hours, gated by automated reconciliation and backed by rehearsed rollback.
Capability · Epcotec
Connect your systems without a rewrite.
EDRMS, CRM/ERP, D365 and third-party API integration, with legacy modernisation that avoids risky rewrites. Delivered by named senior engineers, fixed scope, staging from week one.
Epcotec connects and modernises the systems Australian organisations already own: EDRMS and CRM/ERP integrations, Dynamics 365, third-party APIs and staged legacy modernisation without a big-bang rewrite. Senior engineers map the estate first, then deliver integrations on a fixed scope with staging from week one, so a single failure never takes the whole programme down.
What we deliver
The systems we connect.
EDRMS integration and records migration
Integrations with electronic document and records management systems, including bulk migration of records with retention metadata intact, verified by reconciliation before any legacy store is retired.
CRM and ERP overlays
Overlays on top of CRM and ERP platforms, D365 experience included, that put operational screens ahead of the record so staff work without leaving their flow.
Third-party API integrations
Production integrations with external APIs: authentication, retry and rate-limit behaviour, contract versioning and monitoring, so a partner outage degrades gracefully and your workflow keeps running.
Strangler-pattern legacy modernisation
Legacy platforms retired incrementally behind routing seams, one capability at a time. The old system keeps running until each replacement has proven itself under real traffic.
Exactly-once sync layers
Synchronisation layers with idempotent writes, deduplication and reconciliation that guarantee each record lands exactly once across systems, even when networks fail halfway through a batch.
Characterisation-test safety nets
Before touching legacy code, we pin down current behaviour with characterisation tests, so modernisation can prove the replacement does what the old system actually did.
Rough time estimate
Window: 4-12 weeks
Team: 1-2 integration eng
Complexity: M-L
Indicative only. A fixed price follows a free scope review.
Get a fixed quoteDelivery process
Integration, step by step.
Characterisation
We capture what the current systems actually do, including undocumented behaviour staff rely on, and encode it as executable tests that survive into the replacement.
Integration architecture
We design contracts, queues, ownership and failure behaviour up front, so every integration has one clear place to reconcile when upstream systems disagree.
Parallel build with reconciliation gates
New capabilities run beside the old ones with automated reconciliation comparing outputs. Nothing is promoted until the gates show both systems agree record for record.
Cutover without freeze windows
Cutovers happen during normal operation behind routing switches, with rollback rehearsed beforehand. Business keeps running; there is no weekend where the system goes dark.
Handover
Documentation, runbooks and reconciliation reports transfer with the system, plus a working session so your team can operate, monitor and extend every integration independently.
Benchmark deliveries
Done before, system by system.
EDRMS and records integrations
Records migrated into EDRMS platforms with retention and disposition metadata preserved, reconciled record for record before decommissioning, so compliance obligations transferred with the documents.
Drawing registration before defect mapping
Multi-decade engineering drawings registered and linked before defect mapping began on industrial assets, giving inspectors a verifiable lineage from scanned archive to live defect record.
More evidence in the delivery history and the complete 756-engagement register.
Standards & compliance
Controlled change, disciplined credentials.
Operations and deliverables conform to the cross-cutting standards below, and every integration runs under documented change control with acceptance gates and least-privilege credentials from day one.
ISO/IEC 27001-aligned information security management
Operations and deliverables run under a documented management system aligned with ISO/IEC 27001:2022. The controls shape scoping, review, change management and evidence capture on every engagement.
Australia: Governs every Australian engagement, including hosting decisions and data residency.
Canada: Governs every Canadian engagement, including hosting decisions and data residency.
ISO 9001-aligned quality management
Quality management aligned with ISO 9001 governs scoping, review gates, acceptance criteria and handover, so every deliverable passes the same documented checks.
Australia: Applies to delivery for Australian clients across all service lines.
Canada: Applies to delivery for Canadian clients across all service lines.
Privacy Act 1988 and Australian Privacy Principles
Personal information handled in Australian engagements is processed in line with the Australian Privacy Principles, with access controls and data-handling rules carried through every environment.
Australia: Applies to all Australian engagements and to data processed on behalf of Australian clients.
PIPEDA and provincial privacy law
Personal information handled in Canadian engagements is processed in line with PIPEDA and applicable provincial law, including Quebec Law 25 where relevant.
Canada: Applies to all Canadian engagements, with Quebec Law 25 obligations observed where data or operations touch Quebec.
SOC 2-aligned controls
SOC 2-aligned controls are embedded in delivery: change management, access control, monitoring and evidence capture run on every engagement.
Australia: Evidence packs are available to Australian clients under NDA.
Canada: Evidence packs are available to Canadian clients under NDA.
Change control and acceptance gates
Integrations ship through documented change control, with acceptance gates agreed with the client before go-live and parallel-run verification for migrations.
Australia: Record and document handling in Australian integrations follows the Australian Privacy Principles.
Canada: Record and document handling in Canadian integrations follows PIPEDA and, where applicable, Quebec Law 25.
Least-privilege integration credentials
Service accounts, API keys and middleware credentials are scoped least-privilege, stored in managed secret stores and rotated on schedule.
Australia: Credential handling for Australian systems follows the cross-cutting information security controls.
Canada: Credential handling for Canadian systems follows the cross-cutting information security controls.
References to standards describe alignment. Certification is claimed only where an accredited certificate is published on this page.
FAQ
Asked before we connect anything.
Can you integrate with our legacy system?
Yes. Characterisation tests first, then integrations behind stable contracts, so the legacy system keeps running while each piece of it is safely replaced or wrapped.
Do cutovers require downtime?
No. Cutovers run behind routing switches during normal operation with reconciliation gates and rehearsed rollback, so the business keeps trading while the switch happens.
How do you guarantee data accuracy?
Automated reconciliation compares records across systems continuously, and exactly-once sync layers with idempotent writes prevent duplicates. Discrepancies surface as reportable gate failures, never as silent drift.
What if the integration partner changes their API?
Contracts are versioned and monitored, so breaking changes surface in test environments first. Adapters isolate partner quirks, keeping your internal integration surface stable and testable.