Services

Engineering that ends with a working product.

We scope in outcomes, deliver in fixed sprints and hand over code you own.

01 · AI & data platforms

AI features that survive production

A demo is one thing; production is another. Retrieval has to stay accurate, prompts need versioning, costs need a ceiling, and failures need to degrade without taking the system down. That is the part we build.

  • ✓Assistants & copilots grounded in your documents, tickets and product data, they answer from your facts.
  • ✓RAG & semantic search, questions matched by meaning, with every answer linking to the exact document it came from.
  • ✓Agentic workflows that call your tools and APIs, with limits and audit logs, so nothing runs without a record.
  • ✓Evaluation harnesses that score answer quality on every change before it ships.
LLM integrationRAGpgvectorevals

Representative delivery records (4)

  • ✓Grounded RAG assistant for a government agency. The agency needed citation-grade answers over 40,000 policy and operational documents, hosted inside a PROTECTED-level boundary with zero data egress, replacing a mailbox-driven enquiry process. Read delivery →
  • ✓Enterprise AI assistant connectors at 1.2M objects. An enterprise rolling out a productivity-suite AI assistant needed its document stores, CRM and intranet connected with correct permissions and freshness. Read delivery →
  • ✓Permissioned agentic operations platform. A scale-up wanted LLM agents acting across its CRM, ticketing and document APIs under strict, auditable controls. Read delivery →
  • ✓Evaluation harness that gates AI releases. A product team needed LLM quality measured against a golden dataset before every release. Read delivery →

View the full portfolio →

02 · Product engineering

Web products, end to end

From a marketing site to a complex internal tool: one team owns the database, the API, the interface and the deploy. Nothing falls between handoffs.

  • ✓Customer portals & dashboards with real data and real permissions.
  • ✓APIs & integrations connecting CRMs, payments, ERPs and third parties.
  • ✓Modernisation of legacy apps, replaced piece by piece, without a risky big-bang rewrite.
  • ✓Design systems so the product stays consistent as it grows.
TypeScriptReactNext.jsNodePython

Representative delivery records (4)

  • ✓Merchant payments portal. A payments company needed a self-service merchant portal for onboarding, reporting and payouts that could not become a PCI liability. Read delivery →
  • ✓National clinical registry modernisation. A university-led programme needed its national clinical registry (entry, validation, reporting, multi-clinic access) rebuilt off an ageing, error-prone legacy stack. Read delivery →
  • ✓Timed-entry ticketing for a visitor attraction. A visitor attraction needed ticketing, memberships, timed entry and on-site sales unified into one system before a peak season. Read delivery →
  • ✓Embedded senior capacity for a SaaS team. A growing SaaS company wanted a polished admin and analytics area plus senior engineering capacity inside its existing process. Read delivery →

View the full portfolio →

03 · Cloud & platform

Infrastructure you can rely on.

If deploys are events and the cloud bill is a surprise, the platform needs work. We make releases routine and spend predictable, so a deploy feels like saving a file.

  • ✓CI/CD pipelines with automated tests and one-click rollback, if a change breaks something, you undo it in a click.
  • ✓Containers & Kubernetes sized to the workload your team actually runs.
  • ✓IaC & environments that can be rebuilt from code.
  • ✓Observability, metrics, logs and alerts, so you see a problem before your customers do.
AWSGCPDockerKubernetesTerraform

Representative delivery records (4)

  • ✓Browser-test CI/CD farm. A browser-focused product ran thousands of UI tests that took over an hour and cost a fortune to run. Read delivery →
  • ✓GitOps reliability for a payments platform. A payments platform wanted deploys declarative, auditable and reversible after recurring incidents. Read delivery →
  • ✓Multi-tenant Kubernetes for data and ML teams. A platform team needed one Kubernetes foundation for data pipelines, Earth-observation ingest, geospatial analytics and ML model serving. Read delivery →
  • ✓Cloud cost and reliability audit. A company with a climbing bill and recurring incidents wanted a diagnosis, a fix plan and the fixes applied. Read delivery →

View the full portfolio →

04 · Data & MLOps

Data you can trust, models that stay useful

Data pipelines and model operations that keep answers fresh, with lineage and monitoring so the numbers hold up under scrutiny.

✦

Data engineering

Ingestion, transformation, warehousing and reporting: reliable pipelines with lineage and monitoring.

◆

MLOps

Model serving, versioning, drift monitoring and retraining loops that keep models useful after launch.

Representative delivery records (4)

  • ✓Governed analytics engineering. A media organisation needed metrics everyone trusts, without weekly hand-stitched spreadsheets. Read delivery →
  • ✓Real-time event platform. A product company wanted live features and analytics on high-volume event streams, including GNSS-positioned fleet telemetry. Read delivery →
  • ✓Document intelligence at 2.4M pages. An organisation needed structured data extracted from millions of pages for search, records and workflow automation, replacing manual keying. Read delivery →
  • ✓Market data pipeline with exactly-once semantics. A trading-adjacent platform needed market data with strict correctness under low latency. Read delivery →

View the full portfolio →

05 · Security & compliance

Security that does not slow you down

AppSec and identity engineering for teams that answer to regulators and enterprise buyers. Delivered with evidence clients can verify.

  • ✓Application security, SAST/DAST, threat modelling and dependency scanning run on every change, so risks surface at build time.
  • ✓Identity & access, OAuth/OIDC, roles, secrets management and hardening.
  • ✓Detection & response, detection rules, playbooks and incident evidence.
  • ✓GRC, control mapping and audit-ready evidence.
AppSecOAuth/OIDCIAMGRC
$ security audit --service checkout
› SAST ......... 0 critical
› secrets ...... rotated
› policy ....... enforced
// evidence captured for audit

Representative delivery records (4)

  • ✓Detection and response engineering. A security team wanted faster, more defensible incident response. Read delivery →
  • ✓AppSec embedded in delivery. A fast-shipping product team needed security that did not slow releases. Read delivery →
  • ✓CIAM for a customer platform. A customer-facing platform needed modern identity delivered as a resilient, centralised service. Read delivery →
  • ✓GRC evidence system. A company preparing for audits needed controls documented and evidence defensible. Read delivery →

View the full portfolio →

$ migrate --system legacy-erp
› extract ...... ok
› transform .... validated
› load ......... parallel-run
// 0 records lost · rollback ready
06 · Systems integration

Connect what you already own

EDRMS, ERP/CRM and legacy systems, modernised piece by piece. The old system keeps running while its replacement takes over.

  • ✓Records & documents, EDRMS integration with migration and retention rules.
  • ✓ERP/CRM extension, D365, Odoo and middleware integrations.
  • ✓Legacy modernisation, strangler pattern: the old system is replaced feature by feature while it keeps running, with no big-bang cutover.
  • ✓Data migration, validation, reconciliation and parallel-run verification, so every record is accounted for.
APIevent streamsERP/CRMmigration

Representative delivery records (4)

  • ✓EDRMS migration and integration. An organisation replacing its records system needed migration, integration and record-keeping compliance. Read delivery →
  • ✓ERP overlay application. An enterprise wanted modern workflows on top of its ERP without destabilising the core. Read delivery →
  • ✓Integration middleware with typed contracts. An organisation with several back-office systems needed reliable data movement between them. Read delivery →
  • ✓Strangler-pattern legacy modernisation. A business-critical legacy application was hard to change and risky to deploy. Read delivery →

View the full portfolio →

07 · IP telephony & voice

The full phone system, run for you

Numbers, IVR, call routing, queues, recording and porting, on one platform we operate for you. An optional AI receptionist adds 24/7 answering, booking and intake.

  • ✓Full phone-system stack, numbers, trunks, IVR, queues, recording and porting, provisioned and maintained by us.
  • ✓Booking & intake flows for restaurants, hotels, clinics, legal and service businesses.
  • ✓Optional AI receptionist, multilingual, with transfer to your staff when needed.
  • ✓Real-time dashboards, call analytics, transcripts and recordings with consent.
SIP trunkingDID numbersIVRcall analyticsAI receptionist

Availability: Local numbers in Australia and Canada; mobile, fax and SMS/MMS on US and Canadian numbers; emergency calling including AU 000.

08 · Applied R&D

Research that becomes product

We apply and industrialise optically-guided electrical discharges. Feasibility studies, proofs-of-concept and TRL-raise programs, delivered as implementation packages our engineering teams (and yours) can run.

Optics & beam control

Vortex/Airy/Bessel beam shaping, optical trapping, SLM/MEMS steering, wavefront and polarisation metrology, hollow beams and particle chains.

Remote sensing & penetration methods

Photogrammetry and lidar, ground-penetrating radar, electromagnetic induction and transient methods, magnetometry, gamma-ray radiometrics and muon tomography: measurement-grade collection in remote areas.

Spectral AI & ground models

Spectral signature libraries, machine-learning inversion, vision-based defect detection and living digital twins of ground and structures.

Navigation & autonomy

GNSS-denied visual-inertial navigation, electromagnetic positioning, coverage optimisation, autonomous observation scheduling and safety interlocks for sensor platforms.

Manufacturing & materials

Freeform micro-welding, in-cavity micro-machining, plasma-assisted deposition, 3D conductive-track writing, surface treatment.

Medicine & life science

Fibre-delivered diffuse plasma, implant and bio-scaffold sterilisation, surface electroporation, wound care, plasma-activated liquids.

Energy & power

Steerable corona for static dissipation, remote switchgear triggering, plasma ignition, guided de-icing, laser-filament and particle-seeded discharge channels for lightning protection research.

Environment & agriculture

Ambient ionisation sources, plasma nitrogen fixation, zero-chemical weeding, VOC/NOx remediation, dust removal.

Aerospace & space

Spacecraft charge mitigation, Mars regolith processing, plasma flow-control actuators, sustained plasma antenna.

Instrumentation & science

Reconfigurable plasma waveguides, pre-ionisation for laser-plasma acceleration, discharge physics, standoff LIBS and standoff Raman.

Optics is expressed through these research streams as a single portfolio. Estimates are stated as effort and scope.

Standards & compliance

Regulatory standards, line by line.

Operations and deliverables across every line conform to an information security management system aligned with ISO/IEC 27001, quality management aligned with ISO 9001, and SOC 2-aligned controls embedded in delivery. Privacy is handled under the Australian Privacy Principles in Australia and under PIPEDA, including Quebec Law 25, in Canada.

AI / LLM enablement
AU · Privacy Act 1988 (APPs)CA · PIPEDA · Quebec Law 25

AI work governed under ISO/IEC 42001-aligned management: registered AI use, documented evaluation and human oversight of every merge and release.

Application development
AU · Privacy Act 1988 (APPs)CA · PIPEDA

Secure development with review gates on every merge, WCAG 2.2 AA accessibility targets and clean intellectual-property assignment.

Cloud & platform
AU · Privacy Act 1988 (APPs) · Essential EightCA · PIPEDA · in-Canada storage

Encryption in transit and at rest, least-privilege access and documented data-residency options in both markets.

Data & MLOps
AU · Privacy Act 1988 (APPs)CA · PIPEDA · Quebec Law 25

Documented data governance: lineage, access rules and retention schedules on every dataset.

Security & GRC
AU · ISO/IEC 27001 · Essential Eight · SOC 2 controlsCA · ISO/IEC 27001 · SOC 2 controls · PIPEDA

An information security management system aligned with ISO/IEC 27001, with audit-ready evidence packs available under NDA.

Systems integration
AU · Privacy Act 1988 (APPs)CA · PIPEDA · Quebec Law 25

Documented change control, client acceptance gates and least-privilege integration credentials.

Applied R&D
AU · Privacy Act 1988 (APPs)CA · PIPEDA · Quebec Law 25

Reviewable research governance, clean intellectual-property assignment and ISO/IEC 42001-aligned AI management where AI is in scope.

Voice & telephony
AU · Telecommunications Act 1997 · ACMA · Triple Zero (000)CA · CRTC · 911 · CASL

Voice services delivered to each market’s telecommunications rules, with carrier and number-provider compliance handled end to end.

References to standards describe alignment. Certification is claimed only where an accredited certificate is published on this page.

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