2020: 12 engagements.
In 2020 Epcotec delivered 12 engagements across Remote delivery. Every engagement is recorded below - sector, work delivered and how it was achieved. No client names, by policy; references are available on request. The full 734-engagement register lives on one page here.
Twelve deliveries. COVID cuts delivery volume and the team rebuilds delivery for remote work: commissioning, migration and telemetry without boots on site.
2020 · 12 of 734 engagements recordedMigrated a regional engineering firm's file and email estate from ageing on-premises servers to cloud tenancy.
Staged infrastructure-as-code cutovers with Terraform replaced hand-built server racks without any site visit.
Consolidated three small-business data centres into managed cloud workloads, decommissioning physical racks entirely.
Landing-zone blueprints and scripted migration runs replaced ad-hoc weekend installs performed on-site.
Rehosted a legacy inventory database to managed cloud database services with minimal downtime.
Managed service migration with rehearsed runbooks replaced self-managed instances and on-prem backup drills.
Moved a client portal stack to cloud hosting, tuning cost and resilience for pandemic-era traffic.
Elastic autoscaling groups with cost dashboards replaced fixed-capacity servers sized by guesswork.
Commissioned remote water telemetry endpoints end to end, verifying signal quality and alarm routing remotely.
VPN-based diagnostics and OTA configuration pushes replaced truck rolls for every endpoint test.
Brought SCADA-linked telemetry nodes online through remote agents, capturing commissioning evidence for the client.
Automated checklists and remote log capture replaced clipboard sign-offs during supervised field support calls.
Wired agricultural sensor networks into a central telemetry dashboard with alerting and data retention.
Monitoring-as-code with Prometheus and Grafana replaced weekly manual readouts of gauges.
Cleansed a municipal asset register remotely, reconciling duplicate records and standardising condition ratings.
Scripted data pipelines with validation reports replaced spreadsheet-by-spreadsheet audits across departments.
Configured maintenance planning workflows in a CMMS, remote-training planners through recorded sessions.
Cloud-hosted CMMS with role-based access replaced paper job cards and depot visits.
Ran a remote ICT health check across endpoints, patch posture, and backup coverage for a mid-market firm.
Deploying scanning agents replaced walk-around audits, producing a prioritised remediation backlog within days.
Reviewed network resilience and disaster recovery readiness, delivering a phased uplift plan for leadership.
Observability dashboards with evidence-driven findings replaced anecdotal status meetings and incident archaeology.
Rolled out remote collaboration and documentation tooling so distributed teams kept operating through lockdowns.
Self-service knowledge portals and templated playbooks replaced training days and printed manuals.